Shipping policy

EKOLUXE SHIPPING

We ship worldwide & we offer free shipping on orders over $250.

To keep our carbon footprint as low as possible all pieces are made to order within 2-5 days and sent via Fedex Priority directly from our studio In Bali, Indonesia.

Most orders will arrive between 4-7 business days & must be signed for.

Apologies but we are unable to offer expedited/next day shipping at this time.

We are not responsible for any import tax or VAT your country decides you must pay but we do our best to help minimize that amount in any way we can. If this is a major concern for you please add a note with any vital info we should know at checkout.

If you purchased something from both Ekoluxe & Love Khaos your items may ship separately as many Love Khaos orders are shipped from California. If coming from different places, the shipping prices are calculated separately based on the weight of the items. The upside is if your order qualifies for free shipping from Ekoluxe it also qualifies for free shipping from Love Khaos.

LOVE KHAOS SHIPPING

We Ship WORLDWIDE!

Free shipping on orders over $250 USD.

Unless otherwise stated in the announcement bar at the top of the page orders are sent via USPS from USA or with Fedex from Bali and usually go out within 1-3 working days. Made to order items are are made in 2-5 days, unless they have a specific time window for construction outlined in their descriptions, and are sent from Bali via Fedex. Bespoke items vary between 1-4 weeks and you will be given the appropriate window for creation and delivery when you order. If you are in a rush to receive a bespoke item please contact us and let us know when you need your pieces by. We are happy to do what we can to expedite nearly any order.

DOMESTIK ORDERS - Orders over $250 ship for free! For ready to wear items we offer services from both USPS and UPS, everything from First Class to Next Day. These delivery times vary depending on your location and will be clearly spelled out at checkout. 

If your item is made to order it will ship via Fedex from our studio and will take 4-8 days depending on your location. Unfortunately we are unable to offer a service more expedited than that at this time.

Items with an order value over $250 we send with signature required.

INTERNATIONAL ORDERS- For ready to wear items you have an option to use DHL or USPS. DHL arrives in 3-5 days, packages sent with USPS usually take 3-7 Days to Canada, 5-21 days to Europe, 7-21 Days to Australia, 7-21 days everywhere else. These are estimates, if you are looking for a guaranteed delivery date, we recommend you select DHL shipping. 

If your item is made to order it will ship via Fedex from our studio and will take 4-8 days depending on your location. Unfortunately we are unable to offer a service more expedited than that at this time.

Should you decide to have your order sent to a PO Box you are agreeing to take full responsibility for it.